Privacy policy
Last updated: 16 August 2026
At VANTOR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, contact us, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or use our store, we may collect certain personal information from you, including your name, billing address, shipping address, payment details, email address, phone number, and any other information you provide when placing an order, contacting us, or subscribing to updates.
We may also collect certain technical information automatically, such as your IP address, browser type, device information, time zone, pages viewed, referring websites, and information about how you interact with our store.
2. How We Use Your Information
We use your information to operate and improve our store, process and deliver orders, communicate with you about your purchase, provide customer support, detect fraud or misuse, improve website performance, and where permitted, send you marketing communications.
Your information may also be used to personalize your shopping experience, analyze traffic and customer behavior, and meet legal or regulatory obligations.
3. Order Processing and Payments
When you place an order, your information is used to process payment, confirm your purchase, arrange shipping, and provide order updates.
Payments are processed securely through third-party payment providers. We do not store your full payment card details on our own servers. Payment providers may collect and process your information in accordance with their own privacy policies.
4. Sharing Your Information
We only share your information where necessary to run our business and provide our services. This may include sharing information with service providers such as payment processors, shipping and delivery partners, ecommerce platform providers, analytics providers, marketing tools, fraud prevention partners, and customer support tools.
We may also disclose information if required by law, legal process, or to protect our rights, customers, or business.
We do not sell your personal information to third parties.
5. Shopify
Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and services to you. Your data may be stored through Shopify’s data storage, databases, and general application systems. Shopify stores your data on secure servers protected by firewalls and other safeguards.
For more information, you may review Shopify’s own privacy practices through their website.
6. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, measure advertising performance, and support essential store functions such as cart and checkout.
You can usually control cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.
7. Marketing Communications
If you subscribe to our emails or otherwise give us permission, we may send you promotional messages, product updates, or special offers. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
Even if you opt out of marketing messages, we may still contact you regarding orders, returns, account-related matters, or important service updates.
8. Data Retention
We keep your personal information only for as long as necessary to provide our services, fulfill orders, resolve disputes, comply with legal obligations, and enforce our agreements.
When we no longer need your information, we will delete it or securely store it in accordance with applicable law.
9. Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access to the information we hold about you, request correction of inaccurate information, request deletion of your information, object to certain processing, or request restriction of processing.
If you would like to exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request.
10. International Transfers
If you access our store from outside the country where our business operates, your information may be transferred to, stored in, or processed in other countries where our service providers operate. By using our services, you understand that your information may be transferred internationally, subject to appropriate safeguards where required by law.
11. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Children’s Privacy
Our website and services are not intended for children under the age of 13, or the minimum legal age in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
13. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing any personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with the revised effective date.
15. Contact Us
If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us at:
Email: jonelkan@vantor.store
Business Name: VANTOR